Shipping Policy

We are delighted to offer you our fast and reliable shipping service for your purchases made on our online store. Please review our shipping policy, which applies to orders shipped worldwide.

  1. Delivery Zones

We ship worldwide but Please note that certain remote or specific regions may be excluded from our delivery zone. If you have any doubts about delivery to your region, please contact us before placing an order.

  1. Shipping Fees

Shipping fees are calculated based on the weight, size, and destination of your order. The exact shipping costs will be displayed during the checkout process. We strive to maintain competitive delivery rates while ensuring the secure shipment of your items.

  1. Delivery Time

We are committed to shipping your order as quickly as possible. Once your order is confirmed and payment is processed, please allow for a processing time of 2 to 3 business days. The delivery time will depend on your location and the selected shipping options.

Please expect a delivery time of approximately 3 to 7 days from the date of shipment depending on the delivery zone.

Please note that delivery times may vary due to circumstances beyond our control, such as carrier delays or weather conditions.

Once your order has been shipped, you will receive a tracking number. You can track the progress of your package.

  1. Return Policy

If you wish to return an item, please refer to our return policy for detailed instructions. Return shipping costs are the responsibility of the customer, unless there was an error on our part or the products are defective.

  1. Customer Service

Our customer service team is here to assist you with any questions or concerns regarding the delivery of your order. Please feel free to contact us at the following email address: info@ebenelegs.com, and we will do our best to resolve any issues promptly.

We reserve the right to modify our shipping policy at any time without prior notice, so please check it regularly for the most up-to-date information.

Thank you for choosing our online store for your purchases, and we will strive to provide you with the best possible shipping experience.

Sincerely,